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Tech Verse

After decades of gradual progress, AI has recently grown into a significantly more powerful technology. This is mostly due to the growth of machine learning neural networks—algorithms meant to replicate how the human brain processes information. The intricacy of these networks and their capacity to perform increasingly complicated activities have increased as processing power has increased. 

While AI progress is the major driver of the advancements, they are fueled by a significant increase in processing power through the use of cloud technologies. Fintech companies and big cloud service providers have developed pre-built AI models that run on the cloud and have been trained on millions of bits of data. Document AI is one of them, which is the smartest choice for mortgage lenders.

What is Document AI?

The extensive usage of the internet and the maturation of crowdsourcing techniques have facilitated the use of Google’s AI in a variety of sectors. Businesses may utilize these to harness the potential of AI with minimum effort and technical knowledge, allowing them to put the technology to work for them more quickly. 

Google Document AI automates document data processing at scale. It is based on Google’s decades of AI research and hence delivers precise information on a specific document that goes beyond words. 

Google Document AI, in addition to offering generic document analysis and retrieval, it supports specialized formats such as receipts, invoices, payslips, and specific forms that are frequently handled in big batches by enterprises. 

Finally, in addition to the automated method to document retrieval, Google Document AI now includes a human-in-the-loop idea that allows users to propose errors in document retrieval. This approach will be included in the learning process to continuously enhance the AI’s document retrieval capacity.

Benefits of Using Document AI for Mortgage Lenders:

Faster Closing Time:

Document processing time can be a lot to deal with if you are using the old traditional methods. But the introduction of document AI has made this process much simpler and faster for mortgage lenders.

Most lenders that use the newest OCR technology combined with AI should expect a 30 percent decrease in document processing times. This automation alone should reduce the usual origination cycle by several days.

Prevent Human Errors:

New AI models for document processing are exceedingly accurate, with error rates often falling below 5% for structured documents. This eliminates the possibility of costly data extraction errors made by people, which slow down the underwriting process.

Human mistake rates increase during very busy periods as the staff strains to keep up. A machine-driven method produces consistent outcomes regardless of volume. The most recent AI engines have feedback loops that lower mistake rates even further as the model refines itself.


The capacity of algorithms, data, models, and infrastructure to work at the scale, speed, and complexity necessary for the purpose is referred to as scalable AI. The capacity of automation to easily scale up and scale down as demand changes is an often-overlooked feature.

When the industry is flourishing, it is tough to locate the talent needed to expand swiftly. Document AI minimizes and simplifies manual touchpoints, eliminating the need for organizations to drastically raise and then decrease employee numbers as volumes vary.

Optimum Utilization of Resources:

Resource utilization is an important aspect of project management and portfolio management that may help an organization’s development, earnings, productivity, and bottom line. Project managers can forecast resource availability across many categories with optimal resource usage. 

This knowledge enables teams to proactively manage their labor schedules and conduct real-time corrective actions to ensure the health of new initiatives.

Most lenders struggle to keep their top processors and underwriters focused on the most important credit decisioning duties. Paper procedures continue to consume an inordinate amount of their time for everyday operations. When AI is used to extract routine data from documents, professionals have more time to focus on their core, high-value tasks.

Tips to Optimize Document AI for Business:

Create a Roadmap:

Many mortgage companies realize the benefits of implementing cutting-edge AI but are unsure how to easily integrate it into their business operations. To embrace and stay current with the newest document AI, you must first determine how document AI will fit into your organization, including finance, operating strategy, and technology.

Understand how it can benefit you and your organization. Create a roadmap to help you visualize your business needs, strategy, and goals by making use of the current technological changes.

Document AI Vendor Solutions:

Mortgage lenders that use the most up-to-date document AI solutions will be able to automate time-consuming data categorization and extraction procedures. Increased automation will result in shorter loan cycles, fewer mistakes, higher efficiency, and cheaper costs.

You may evaluate and select the best technological solution for your use cases. Consider your in-house skill sets as well as unique technological capabilities, vendor hosting methods, and price structures.

Optimize Your Workforce:

Employee productivity may be increased by using document AI. One of the advantages of artificial intelligence for business is that it performs monotonous activities across a company, allowing individuals to focus on innovative solutions, complicated problem solving, and effective work.

People’s jobs can be reconsidered in light of the automation of many of their past regular duties. The workforce should comprehend how artificial intelligence will allow them to focus on more difficult and high-value loan processing needs.


System evaluation provides an observer with knowledge about a system’s behavior and is thus an essential component of any system research and design process. Artificial intelligence (AI) evaluation is often done by assessing a system’s performance on a specified job.

Artificial intelligence (AI) technology, legislation, and the competitive landscape are all quickly developing. As new value-creation capabilities emerge, lenders must be prepared to pivot and change course. They must be agile in their thinking and adjust their plan accordingly.


It is essential to make technical adjustments with the document AI as per your business needs for better overall functioning. AI enables machines to learn from their experiences, adapt to new inputs, and execute human-like activities.

Ensure that your workforce adjusts to the new technical implementations for a smooth and flexible workspace. Any new changes or updates must be informed to the work team to adjust to the changes and learn newly updated features.


Document AI is now achievable thanks to advances in ML and NLP. This is great news for any firm that has massive amounts of unstructured data that has to be analyzed quickly. The labor of sifting through boxes of paperwork with a highlighter in hand is a thing of the past, better left to the imaginations of TV drama writers. 

At the end of the day, our technology will help organizations streamline their processes and extend their horizons. Adopting and adapting to it will undoubtedly provide your organization a competitive advantage in this cutthroat sector where mortgage lenders are battling commoditization.

Tech Verse


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