Privacy Policy – TechVerse
Version: 1.1 | Updated: 24 Mar 2026
This website, www.tech-verse.com, is operated by TechVerse, a trading name of VIP Computer Centre Limited ("VIP"). VIP is the data controller for personal data collected through this website.
1. Scope of this Policy
This policy explains how we collect, use, store and protect personal data when you: visit our website; create an account; place an order; contact us; or otherwise interact with us in connection with our products or services.
Our website may contain links to third‑party sites which operate under their own privacy policies.
2. Personal Data We Collect
Depending on your interactions, we may collect: name; billing and delivery address; email; telephone; company name; account login details; order and transaction history; communications; saved items; device information and browsing behaviour; and responses to surveys, competitions or promotions. Certain information is required to create an account or place an order.
3. How We Collect Personal Data
We collect data directly from you (e.g. account registration, checkout, customer support) and automatically via cookies and similar technologies. See our Cookie Policy for details.
4. Lawful Bases for Processing
We only process personal data where we have a lawful basis, including: performance of a contract; taking steps prior to entering into a contract; compliance with legal obligations; legitimate interests (e.g., improving services, preventing fraud and ensuring operational efficiency, balanced against your rights); and consent where required (e.g., for certain marketing).
5. How We Use Personal Data
We use personal data to: create and manage accounts; process and fulfil orders; deliver products; verify identity and prevent fraud; communicate about orders; provide support; improve our website and services; conduct internal analysis and reporting; and comply with legal or regulatory obligations. We send marketing to existing customers where permitted by law; otherwise we obtain consent. You may opt‑out at any time.
6. Sharing Personal Data
We may share personal data with payment service providers, warehousing and fulfilment partners, courier and delivery companies, manufacturers (for warranty or direct‑ship purposes), IT and hosting providers, analytics and marketing service providers, professional advisers, auditors, regulators or law enforcement (where legally required), and potential buyers/investors in the event of a business sale or restructuring. All third parties must handle personal data securely and only for authorised purposes.
7. Using Shopify (Processor) & International Transfers
We use Shopify to power our online store. Shopify acts as our "data processor" under a Data Processing Addendum and uses Standard Contractual Clauses (SCCs) for transfers of personal data to its primary storage locations in North America. For details, see Shopify’s privacy and international transfer information in their Help Center.
8. Data Retention
We retain personal data only for as long as necessary for the purposes collected. As a general rule, customer records are retained for up to six years from the last interaction, unless a longer period is required for legal, tax or accounting reasons. After this period, personal data is securely deleted or anonymised.
9. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, damage, and unlawful processing. Access is limited to those with a legitimate business need.
10. Cookies
We use cookies and similar technologies to ensure the website functions correctly, improve performance, analyse usage and support marketing activities. See our Cookie Policy for details and how to manage preferences via our cookie banner or Privacy Settings link.
11. Your Rights
You have rights under data protection law, including access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
12. Children
We do not knowingly collect children’s personal data. You must be 18 or older to create an account or place orders.
13. Contact Details
Contact: hello@tech-verse.com | Customer Support: support@tech-verse.com | Sales: sales@tech-verse.com | Accounts: accounts@tech-verse.com
Postal: VIP Computer Centre Limited, VIP House, 4 Hardwick Grange, Woolston, Warrington, Cheshire, WA1 4RF
14. Changes to this Policy
We may update this privacy policy from time to time. The latest version will always be available on our website.
TechVerse is a trading name of VIP Computer Centre Limited, a company registered in England and Wales (company number 02552402) with its registered office at VIP House, 4 Hardwick Grange, Woolston, Warrington, Cheshire, WA1 4RF.