In this day and age, many companies are operating online to provide customer services. Moreover, with the adoption of remote working by many companies, virtual collaboration software has become a primary need of an organization. Remote employees require cloud-based platforms that enable collaboration, maintain communication, and retain project workflows to keep business working as usual.
Now, the question is, as so many products with unique features are available in the market, how will you determine which tool is for your organization? To help you choose, we have made a list of five features that are a must for an organization.
Employees of an organization require a space that they can use to access necessary files of projects and other works. Hence, a cloud-based space dedicated to file storage can come in handy. With this, remote employees can access material anytime and anywhere, promote marketing campaigns, and support teams.
For instance, most companies use G Suite as their cloud partner. G Suite consists of products like Gmail, Google Docs, Google Drive, etc. Companies rely on Gmail and Google Docs for daily operations and use Google Drive to share documents and access files within management or teams. A user can access and edit a shared document simultaneously in real-time when using Google file types. Moreover, the changes are automatically saved in the cloud.
Communication is an integral part of every organization, and maintaining smooth communication is quite challenging for every organization. Collaborative applications that have in-built messaging features can help an organization have an uninterrupted conversation. With these applications, an organization can transfer any information about any project to the related employees quickly.
Moreover, employees do not need to keep track of information through long email threats. In addition to this, it is easy to provide feedback, request revision, and send approvals to other team members through these applications. For instance, many IT departments and marketing teams worldwide use Jira collaboration software for communication.
There is a complete schedule of marketing campaigns that an organization has to follow. Important campaign dates that cannot be missed. For this, there is a requirement for an application that has the feature of an easy-to-read calendar, where an organization can mark important dates. It can help in keeping up with project workflows and deadlines that cannot be skipped.
For this purpose, the most suitable application is Flow which provides multiple options for calendar viewing, and you can select the format which is more suitable for your organization. The formats include list viewing that follows a chronological order and monthly or weekly calendar views that show tasks by date.
When a company uses online technology like collaboration and communication software, the need for data protection and security becomes more meaningful. When a company adopts remote working, it is its responsibility to ensure proper tools for preserving confidential information, securing devices, protecting customer data, and following security regulations.
There may be some free applications that may not offer high protection, however, all software should require some login or passwords to protect the data and information. Moreover, advanced software may provide more security like multi-factor authentication to verify the user. It is highly successful against theft and security breaches.
The most popular multi-factor authentication is two-factor verification which uses a password or pin for the first step and a user prompt question as the second step.
Another feature that is significant while selecting a collaborative tool is integration support. Cloud-based software, more importantly, virtual collaboration tools should have the ability to sync the data with other marketing software. API connections and back-end developments with the help of a technical partner are responsible for the integration of various marketing applications.
However, before selecting a collaboration tool, you should check its potential to integrate with other tools that you already have. Platforms like monday.com are developing video conferencing software and other advanced collaboration tools to create new integration opportunities.
Rather than physical, collaboration tools help employees to work together and communicate virtually. Companies can work without interruption and achieve their goal, even when their employees are working from home. We think that we were helpful enough to you. Keep in mind the things that you learned today while selecting a collaborative tool.